Oh, no! Have the Samsung Galaxy’s exploding battery woes returned?
An alleged incident has been reported by the New York Post detailing what may be the first case of the Samsung Galaxy Note 9’s battery catching on fire.
According to the Post, real estate agent Diane Chung has filed a lawsuit against the company after her $1,000 phone burst into flames while inside her purse.
The lawsuit states that Chung was using her phone earlier this month in an elevator when it suddenly “became extremely hot.” Chung had placed the phone in her purse when “she heard a whistling and screeching sound, and she noticed thick smoke.” The suit states that she burnt her fingers attempting to pick the phone up. The fire coming from the mobile device continued until a bystander picked the phone up with a cloth and dunked it into a bucket of water.
Back in 2016, Samsung faced a growing crisis after dozens of confirmed reports of exploding batteries inside it’s latest phone at the time the Samsung Galaxy Note 7. The company ended up issuing a recall of the phone, affecting 2.5 million devices worldwide. The company later unveiled two manufacturing problems it discovered that resulted in the smartphone going ablaze.
According to The Investor, last month DJ Koh, head of Samsung’s mobile business heralded the batteries found in the Galaxy Not 9, calling them “safer than ever,” “Users do not have to worry about the batteries anymore,” Koh reportedly said.
“Samsung takes customer safety very seriously and we stand behind the quality of the millions of Galaxy devices in use in the United States,” Samsung said in a statement provided to Mashable. “We have not received any reports of similar incidents involving a Galaxy Note9 device and we are investigating the matter.”